FAQ's

Do you provide delivery services?

YES we delivery to ALL areas in Kuwait

We also ship to ALL GCC Countries!

How do I order?

- Choose your favourite items from the website, add them to your cart, and ship them to your country

-Or send your order to our whatsApp +96555509422

I don't know how to order!

Kindly refer to our Instagram account and check out the Story Highlights that explain how an order is complete.

Click here!

What products are available?

- All products published on the website

- Almost the same products published on the Website are available in our shops.

OUT OF STOCK Products

We are trying our best to provide out of stock products again as soon as possible.

New products will be added to the website continuously.

How long will it take to get my order?

Local Deliveries (Kuwait):

Within 3 business days

Overseas Deliveries:

Orders are delivered within 10 business days.

How can I EXCHANGE or RETURN?

To Exchange or Return please visit our return portal and follow the steps:
http://returns.laylacollection.com/

IMPORTANT:Underwear, lingerie & satin wear are NON-EXCHANGEABLE & NON-REFUNDABLE

How can I contact Layla's support team?

You can:
1. Fill the contact form on ourContact us page.
2. Email: info@laylacollection.com
3. WhatsApp number: +965 565 86099

Ps: WhatsApp working hours are [1:00-5:00 PM.] every day except Friday